What Happens if My Workers’ Compensation Claim Is Denied?

Being injured on the job can leave you feeling overwhelmed, especially when you’re counting on workers’ compensation benefits to cover medical bills and lost wages. Unfortunately, not all workers’ compensation claims are approved. If your claim is denied, it’s important to understand you have appeal options. There are steps you can take to appeal the decision and fight for the benefits you are due under workers comp coverage. This guide will explain why claims are denied, what to do if your workers’ compensation claim is denied, and how to navigate the appeals process to increase your chances of success.

Worker in metal industry

1. Why Are Workers' Compensation Claims Denied?

Before diving into the steps to take after a claim denial, the following are some common reasons a claim is denied:

1.1. Failure to Report the Injury on Time

One of the most common reasons for claim denials is the failure to report the injury to your employer within the required timeframe. In South Carolina, you must notify your employer of your injury within 90 days. If you miss this deadline, your claim may be denied, as the insurance company may argue that the injury wasn’t work-related or that it wasn’t serious enough to warrant immediate reporting.

1.2. Disputes Over Whether the Injury Was Work-Related

Another common reason for denial is a dispute over whether the injury was work-related. For example, if you were injured outside of work hours or while engaging in an activity not related to your job duties, the insurance company may argue that your injury isn’t eligible for workers’ compensation.

1.3. Lack of Medical Evidence

To qualify for workers’ compensation benefits, you need to provide clear medical evidence that your injury is serious and directly related to your work. If you fail to submit sufficient medical documentation, or if your doctor doesn’t link your injury to your work, your claim may be denied.

1.4. Pre-Existing Conditions 

If you have a pre-existing condition or old injury that worsens due to your current job duties, the insurance company may argue that your condition isn’t eligible for workers’ compensation. However, it’s important to know that you may still qualify for benefits if your job aggravated the condition, but you’ll need strong medical evidence to prove this.

1.5. Missed Deadlines for Filing a Claim

Each state has a deadline for filing workers’ compensation claims, known as the statute of limitations. In South Carolina, you generally have two years from the date of the injury to file your claim. Missing this deadline could result in your claim being denied.

2. Steps to Take if Your Workers' Compensation Claim is Denied

If your workers’ compensation claim is denied, don’t panic. There are several steps you can take to appeal the decision and improve your chances of securing the benefits you deserve.

2.1. Review the Denial Letter

When your claim is denied, you will receive a denial letter from the workers’ compensation insurance company. This letter will explain why your claim was denied and provide instructions for appealing the decision. Carefully review the letter to understand the specific reasons for the denial. Whether it was due to lack of medical evidence, failure to report the injury on time, or another reason, knowing this will help you take the right next steps.

2.2. Consult with a Workers’ Compensation Attorney

One of the best things you can do after a denial is consult with a workers’ compensation attorney. A skilled attorney can review your case, explain your legal options, and help you navigate the appeals process. They can also help you gather the necessary evidence, including medical documentation and witness statements, to support your claim.

2.3. File an Appeal

If you want to appeal a denial, the next step is to file a formal appeal. In South Carolina, this involves requesting a hearing with the South Carolina Workers’ Compensation Commission. Your attorney will file the necessary paperwork to initiate the appeal and represent you during the hearing. The hearing is your opportunity to present additional evidence, clarify any misunderstandings, and make your case to an impartial commissioner.

2.4. Gather Additional Evidence

To improve your chances of success during the appeal, it’s important to gather as much evidence as possible to support your claim. This includes:

  • Medical records: Detailed medical documentation that clearly links your injury to your work and shows the severity of your condition.
  • Witness statements: If any co-workers or other witnesses saw the accident or have knowledge of your injury, their statements can help support your claim.
  • Accident reports: Any reports filed with your employer regarding the accident or injury.

If your claim was denied due to insufficient medical evidence, you may also consider seeking a second medical opinion to strengthen your case.

Injury, compensation and man hands with insurance documents, legal contract and paperwork. Disabili

3. The Workers' Compensation Appeals Process

Appealing a workers’ compensation denial can be a lengthy process, but understanding each step will help you feel more prepared.

3.1. Request a Hearing

Once your attorney files a request for a hearing with the South Carolina Workers’ Compensation Commission, a hearing will be scheduled. The hearing is your chance to present your case to a Workers’ Compensation Commissioner, who will review the evidence and determine whether you are eligible for benefits.

3.2. Present Your Case

During the hearing, your attorney will present your case, including all relevant evidence, witness testimony, and medical documentation. You may be required to testify about how the injury occurred, your job duties, and how the injury has impacted your ability to work. The insurance company will also present its case, likely arguing why your claim should remain denied.

3.3. Decision by the Commissioner 

After the hearing, the commissioner will review the evidence and issue a decision. If the commissioner rules in your favor, you will begin receiving workers’ compensation benefits. If the commissioner upholds the denial, you may still have options to appeal the decision further.

3.4. Further Appeals

If the decision doesn’t go in your favor, you have the right to appeal to the South Carolina Court of Appeals. This is a more complex legal process, and it’s important to have an experienced attorney represent you at this stage. An appeal to the Court of Appeals focuses on whether the Workers’ Compensation Commission made any legal errors in denying your claim.

4. How an Attorney Can Help

Navigating the workers’ compensation appeals process can be challenging, but an experienced attorney can make a significant difference in your case. Here are some ways an attorney can help:

4.1. Building a Strong Case

An attorney will help you gather the necessary evidence to support your claim, including medical records, expert testimony, and witness statements. They’ll ensure that all evidence is properly presented during the appeals process and that all deadlines are met.

4.2. Handling Negotiations

In some cases, the insurance company may be willing to settle before the hearing. Your attorney will handle any negotiations with the insurance company and work to secure a fair settlement that covers your medical expenses, lost wages, and other damages.

4.3. Representing You in Court

If your case goes to a hearing or appeal, having an attorney represent you can make a significant difference in the outcome. Your attorney will argue on your behalf, cross-examine witnesses, and challenge the insurance company’s evidence. Beyond denial, the attorney can make a huge difference in the lump sum amount provided due to the disability rating at maximum medical improvement.

5. Avoiding Future Denials

To avoid future denials of your workers’ compensation claim, it’s important to follow these best practices:

  • Report the Injury Immediately: Always report any workplace injuries to your employer as soon as they happen, even if they seem minor at the time.
Hand injury, compensation and lawyer people with insurance, legal advice and contract meeting. Disa
  • Seek Medical Treatment Right Away: Make sure to seek medical treatment immediately and follow all of your doctor’s recommendations. Keep records of all medical appointments, diagnoses, and treatments.
  • File Your Claim Promptly: Don’t wait to file your workers’ compensation claim. Filing promptly ensures that you meet all deadlines and have a better chance of approval.

Conclusion

Having your workers’ compensation claim denied can feel overwhelming, but it’s important to know that you have options. By understanding the reasons for denial, filing an appeal, and gathering the necessary evidence, you can fight for the benefits you need to recover from your injury. Working with an experienced workers’ compensation attorney can significantly improve your chances of success and help you navigate the complex appeals process.

Need Help with a Workers' Compensation Claim?

If your workers’ compensation claim has been denied, or if you’re unsure about how to file your claim, contact Bill Connor at The Bill Connor Law Firm. Bill is an experienced attorney in Orangeburg, SC, who can help you appeal your denial and fight for the benefits you deserve. Schedule a consultation today to discuss your case and get expert legal guidance.

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Attorney Bill Connor Owner
William M. Connor V stands as a paragon of legal excellence and dedicated service. His background blends an impressive legal career with a distinguished military background to the rank of Colonel (with a career spanning various commands, including as senior US advisor to Helmand Province, Afghanistan). Bill was a runoff candidate for Lt. Governor of South Carolina in 2010, and in 2021 received the state’s highest award from SC Governor McMaster, the Order of the Palmetto. After only six years of legal practice (which included time deployed to combat), Bill was recognized by his peers as having the highest possible ranking ethical standards and competency, earning him the prestigious AV® Preeminent™ Peer Review Rating by Martindale- Hubbell®. In 2021, Bill was elected by fellow Citadel Alumni to serve on the prestigious Citadel Board of Visitors. Bill has attained several seven figure resolutions for clients, including a multi- million dollar settlement in 2023 and over a million dollar resolution in 2024